🚚 Supply Chain & Logistics Fundamentals

Master how goods, information and money flow from raw material to the end customer. This course walks you through the SCOR model, demand planning, procurement, inventory, warehousing, transportation, Incoterms 2020, KPIs and modern technology in a vendor-neutral, practical way. Finish the 22 modules, pass the 45-question exam, and earn a signed certificate. The course is organized into 22 modules, ending with a final exam (pass mark 80%). It is free awareness-level training designed for anyone who needs a practical, working understanding of the topic.

What you'll learn

• What a Supply Chain Is & Why It Matters
• The SCOR Model: Plan-Source-Make-Deliver-Return-Enable
• Demand Planning & Forecasting
• Sales & Operations Planning (S&OP)
• Procurement & Sourcing Fundamentals
• Supplier Relationship Management & Contracts
• Inventory Basics: Cycle, Safety Stock & Reorder Point
• Inventory Models: EOQ & ABC Analysis
• Warehousing & Material Handling
• Distribution Network Design
• Transportation Modes & Freight
• Incoterms 2020
• The Bullwhip Effect & Demand Variability
• Lean & Just-in-Time in the Supply Chain
• Supply Chain KPIs & Metrics
• Technology: ERP, WMS, TMS & Visibility
• Global Trade, Customs & Trade Compliance
• Supply Chain Risk Management & Resilience
• Sustainability & the Green / ESG Supply Chain
• Reverse Logistics & Circular Economy
• Total Cost of Ownership & Cost Management
• The Integrated Supply Chain & Career Paths

Learning objectives

• Explain what a supply chain is and how it creates value across plan, source, make, deliver and return.
• Apply the SCOR model to map and improve end-to-end processes.
• Build basic demand forecasts and run a structured S&OP cycle.
• Use procurement, sourcing and supplier relationship principles to manage spend and risk.
• Calculate safety stock, reorder point, EOQ and apply ABC analysis to inventory.
• Compare transportation modes and apply Incoterms 2020 correctly in trade.
• Diagnose the bullwhip effect and apply Lean / Just-in-Time thinking.
• Interpret core KPIs such as OTIF, fill rate, inventory turns and cash-to-cash.
• Recognise the roles of ERP, WMS and TMS plus risk, sustainability and total cost of ownership.
• Pass a 45-question exam (80% to earn your certificate).