Customized training files: terms of sale, licence and privacy
Last updated: 10 November 2026
What you buy
You buy digital files generated for your organisation: AMAADOR Academy training material (slides, handbook, answer key and, where available, the original AMAADOR deck) with your branding applied. The educational content is the same as the free version published on amaadoracademy.com; only the branding elements you chose are added. Prices are shown in US dollars before payment, are charged by card through Stripe, and no tax is added.
Licence for customised files
We grant your organisation a non-exclusive, non-transferable, perpetual licence to use the files for internal training: you may present, print, copy and share them with your own employees, contractors and trainees. You may not resell, rent, sublicense, publish online or distribute the files (customised or not) to third parties, or offer them as your own course or product. AMAADOR Academy keeps all rights in the content and design. You keep all rights in your logo, name and other details you supply, and you confirm that you are entitled to use them; we use them only to produce your files.
Right of withdrawal
The files are made to your specifications and clearly personalised (your logo, name and options), and they are produced and delivered digitally immediately after payment. Before paying, you expressly ask for immediate production and acknowledge that you lose your right of withdrawal once production has started. If you are a consumer, this does not affect your statutory rights for defective or non-conforming files.
Delivery and download links
Generation usually takes a few minutes. You receive an email with a download link valid for 72 hours. From your account (sign-in by email link) you can get new links at any time, and have the files regenerated after the stored ZIP has been removed (we keep it for 30 days) while your order details are kept.
Failed generation and refunds
Every file is checked automatically before delivery. If we cannot deliver all the files of your order in working condition, you will get a full refund of that order, or a partial refund for the files we could not deliver. Contact us within 30 days if a delivered file is defective; we will fix and resend it or refund it. Refunds are made to the original card through Stripe. A refund or chargeback disables the download links of the order.
No affiliation
AMAADOR Academy is an independent training publisher. Course titles may mention standards, certifications, exams, software or organisations only to describe the subject matter. This does not mean that we are affiliated with, endorsed, accredited or approved by their owners, and the files are not official materials of any exam body. Trademarks belong to their respective owners. Completing a course does not grant any official qualification.
Privacy and retention
Controller: AMAADOR Academy (amaadoracademy.com). We process your email, organisation details, logo, order and payment references (no card data: Stripe processes the payment) to produce and deliver your files, to keep your account and saved organisation profiles, and to meet accounting obligations. Retention: generated ZIP files 30 days; order inputs (branding details and logo) 12 months, so files can be regenerated; abandoned unpaid checkouts 7 days; saved organisation profiles until you delete them or after 24 months without use; payment and order records as long as accounting law requires; technical payment notifications 90 days. You can access, correct or delete your data, and delete saved profiles yourself in your account. Processors: Stripe (payments) and our hosting provider. Contact: Youssef@amaador-hse.com.
Contact
Questions, defects or data requests: Youssef@amaador-hse.com.