Warehouse and logistics operations: receiving, storage and despatch
A practical course for people starting in a warehouse, goods-in, goods-out or logistics role: how inbound, storage and outbound work as one flow, how to receive and put away only what matches the document and the label, how the GS1 logistic label and the Serial Shipping Container Code identify a unit, how to pick, pack and despatch against the order, and how to store and count goods without creating a collapse, trip or invented stock figure. Five modules, each with a worked example, and a 10-question final quiz. Based on cited public pages from HSE, OSHA and GS1. Not an accredited qualification and not a substitute for site induction.
What you will learn
- Explain and apply: Describe inbound, storage and outbound as one warehouse flow, and say why obstructed or unmarked aisles are a process and a safety failure.
- Explain and apply: Receive and put away a load only when the identity, quantity and condition match the document and the label, and isolate exceptions instead of forcing them into good stock.
- Explain and apply: Explain that a logistic unit must carry a unique Serial Shipping Container Code, and that scanning it should match the physical unit to the electronic message.
- Explain and apply: Pick, pack and despatch against the order, and record shortages, overages and damages instead of silently substituting.
- Explain and apply: Store materials so stacks are stable, aisles stay clear, and a count reports what is actually there.
modules
- The warehouse as a flow
- Receiving and put-away
- Labels, identity and locations
- Picking, packing and despatch
- Safe storage, house-keeping and counts
Practical education only. It is not an accredited qualification, not legal or health-and-safety advice, and not a licence to operate equipment. Apply your site’s procedures, the law of the jurisdiction you work in, and the standards themselves. Figures and names in worked examples are illustrative.