CSR starter kit: ISO 26000, GRI and the SDGs

Free CSR (corporate social responsibility) starter kit: what ISO 26000 says, plus a materiality matrix, stakeholder map, CSR policy, KPI tracker and annual report outline, with a 20-minute course.

What is CSR?

ISO 26000:2010 defines social responsibility as an organization’s responsibility for the impacts of its decisions and activities on society and the environment, through transparent and ethical behaviour. ISO 26000 is guidance: it has no requirements and is not intended for certification.

The 7 core subjects (clause 6)

1. Organizational governance (6.2)
2. Human rights (6.3)
3. Labour practices (6.4)
4. The environment (6.5)
5. Fair operating practices (6.6)
6. Consumer issues (6.7)
7. Community involvement and development (6.8)

The 7 principles (clause 4)

• Accountability
• Transparency
• Ethical behaviour
• Respect for stakeholder interests
• Respect for the rule of law
• Respect for international norms of behaviour
• Respect for human rights

How the frameworks fit together

• ISO 26000 tells you what social responsibility covers and how to integrate it (clause 7).
• GRI 3 (2021) gives the process to find your material topics; GRI 2 and the topic standards give what to disclose.
• The 17 UN Sustainable Development Goals (2030 Agenda, 2015) give a shared language for your goals.

Download the templates (free)

Each file carries two QR codes: one to check it on our verify page, one to our site.

• Materiality matrix (PDF) · XLSX
• Stakeholder map (PDF) · XLSX
• CSR policy template (PDF)
• CSR KPI tracker (PDF) · XLSX
• Annual CSR report outline (PDF)

All templates (ZIP)

Take the 20-minute course

CSR starter: ISO 26000 in practice. Guess, See, Play, Teach, with listen mode and your learning streak.

Start the course

Go further

• CSR awareness
• GRI sustainability
• ESG / CSRD / ESRS

Sources

• ISO: ISO 26000:2010 Guidance on social responsibility
• ISO: ISO 26000 and the SDGs (ISO brochure)
• GRI: GRI 3: Material Topics 2021
• GRI: GRI Standards (free download)
• United Nations: The 17 Sustainable Development Goals
• UN Global Compact: The Ten Principles of the UN Global Compact

Template for self-assessment. ISO 26000 is guidance and is not certifiable. Adapt to your organization and local law.